Records Management: A Critical and Mandated Capability for Federal Agencies
Under the Federal Records Act, agencies are to manage the creation, maintenance, use, and disposition of records in order to achieve adequate and proper documentation of the policies and transactions of the federal government and effective and economical management of agency operations.
Why is Records Management so challenging?
1. No standard records management model for Federal Agencies
2. Highly complex operational environment
3. Massive volume of records in a multitude of formats – paper and electronic
4. Decentralized records management
How can the RM3i help?
1. Objective and consistent measurement of enterprise
2. Establishes holistic framework for improvement
3. Promotes efficiency and collaboration
RM3i Overview
What is the RM3i?
- Establishes a snapshot of the organization’s records management infrastructure maturity to inform strategic planning
- Provides a framework for process improvement through standards-based measurement
- Emphasizes vertical integration and horizontal standardization – consistent policy and practices from top to bottom as well as across the enterprise
- Provides measurement capabilities across 12 core assessment areas in four domains that comprehensively define critical practice areas for RM programs
Why use a Capability Maturity Model?
- Provides for a common framework and language to help communicate
- Provides standards to help level-set and manage expectations
- Helps stakeholders focus on addressing improvement while keeping the big picture in mind